At VWi, our expertly-trained collectors manage your patient collections accounts with care.
We establish contact with your patients and work with them to bring resolution to their accounts. During the collection process, VWi works to identify the responsible party and feedback any new or updated insurance information that results in getting your claims paid.
Best in class collectors
We follow up with patients who owe for copays, co-insurance, deductible or non-covered transactions.
In all levels of enterprise, receivables become a prime concern for many facilities, Labs or Practices as they encounter roadblocks when it comes to reconciling their outstanding accounts. And when that happens, keeping a close eye on cash takes center stage.
Working capital is squeezed at both ends as the business looks to negotiate better terms with suppliers, and at the same time guard against inevitable customer defaults.
Traditionally, companies have engaged in time-consuming and manually intensive tasks to ensure accurate management of collections processes. Inaccurate cash forecasting, disruptive customer service, increased volumes of receivables write-offs and time-intensive dispute resolutions are symptoms of an ineffective collections operation.
VWi specializes in delivering custom-tailored, specialized solutions to increase our customers’ efficiency and provide the resources necessary to improve working capital.
VWi’s leadership in technology, program development and customer service provides the driving force behind out success. Advanced collection services equip you with the tools you need to recover the income your company deserves and needs.
Through our people, processes and technology, we are able to reduce delinquency. Our success Self-Pay Collections is based on our highly-acclaimed ability to effectively define assets and to utilize our expansive data resources. Multiple databases and top-notch collection strategies are optimized to advance your accounts.
Highly efficient collection portfolio management allows our skilled collectors to easily access deep view assets, skip-tracing and your custom business rules at the account level. Our expert teams of collection specialists are fully trained to consistently provide you with optimal returns. As a VWi client, you have the ability to monitor our performance or to communicate directly with our team of collectors by logging into Web Services for 24/7 access to your account information.