The VWi Difference
About Us
Delivering the Power of Experts + Ai Automation
We specialize in transforming business operations through a strategic blend of deep domain expertise and intelligent automation. Our impact is driven across four core areas of focus:
Expert Solutions Built Specific to Your Business
Founded in 1963 and managing over $15 billion in receivables, VWi is a trusted partner to more than 2,000 clients worldwide — from Fortune 500 companies to growth-focused enterprises. Our clients rely on us to optimize workflows, improve outcomes, and streamline complex processes into lean, agile, and frictionless operations.
What sets VWi apart is our consultative, enterprise-minded approach. We don’t just deliver services, we co-create solutions that are tailored, scalable, and built for performance. Our fully managed BPO model emphasizes onshore delivery backed by automation-first execution, ensuring quality, compliance, and continuous improvement at every step.
We Take the Risk. You obtain the Rewards
At VWi, we work in concert with our clients to stay focused on maintaining gross margins, containing costs and managing working capital. We excel at establishing a trust methodology relationship, rather than simply being viewed as a provider. We are committed to our clients to provide cutting-edge solutions focused on their specific requirements. Based upon an inherent strategy of technology innovation, we combine process expertise in diverse industries to provide a wide range of solutions using our proprietary global delivery platform. All this – so we can provide you with business process outsourcing solutions designed specifically to meet your working capital needs. All this – so that you can do what you do best – optimize your operations while containing costs.
Stability, Security, and Safety
With proven domain expertise and solid financial success, VWi provides business process innovation across the entire process. We understand the drive that our clients have towards front-end results such as customer satisfaction and retention, revenue generation and profitability. To stay competitive, today’s global enterprises are focusing on their core competencies — They want to simplify, accelerate, and grow. VWi helps clients improve the ways in which they do business by continuously optimizing their processes.
Innovation, flexibility and outstanding customer experience
VWi has a deeply‐imbedded, customer‐centric mentality and as a trusted partner, we empower people worldwide to create customized solutions to drive efficiency and cost reductions. Our goal is to help our clients improve the ways in which they do business by continuously improving their business processes and by the innovative use of technology such as VWi Ai Assistant, Robotic Process Automation, and Platform as a Service coupled with the people who drive solutions.
Unparalleled Experience to form a comprehensive set of capabilities across industry and business functions, VWi collaborates with clients to accelerate performance.
By enhancing our consulting and outsourcing expertise with alliances and other capabilities, we help move our clients forward in every part of their businesses, from strategic planning to day-to-day operations.
Why companies choose VWi:
-
Proven Experience – 60+ years of operational excellence and innovation
-
Scalable Solutions – From mid-market to enterprise-scale environments
-
Automation-Ai Driven – Technology-enabled efficiency, without sacrificing human insight
-
Compliance & Control – Secure, transparent operations built around client-specific KPIs
-
Client-Centric Culture – A true partner committed to long-term success