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Optimizing the 3rd Party Collection Outomes

Technology and Target Operating Model Focus Though a Industry Specific Approach.

Debt Collections Optimized
VWi Experience
  • We communicate clearly and listen carefully to help manage your customer's financial responsibilities.

  • Deep financial research and skip-tracing automation bring forward the collectors insights

  • Highly motivated experts delivery a clear and insightful approach to cash recoveries.

  • Legal services managed by VWi counsel to maximize the litigation process

  • VWi WebServices provides you with access to real-time status, automated reporting and insights to our collection process, progress, and results

VWi is uniquely positioned to be the partner of choice for, delivering 3rd party collection services. With over 55 years of delivering world-class customized services to our clients, we have refined an optimized operating model and innovative approach to create our competitive advantage and deliver the highest levels of quality and value to our clients. VWi has invested significant capital and resources to create a world-class Credit and Collections operating model. The delivery system is continuously improved to deliver increased efficiency and effectiveness for optimal outcomes.


Ready to Optimize the End to End process for Credit to Cash? Review our First Party Solutions and connect the full credit to cash cycle. VWi Credit to Cash

Platform and Workflow

VWi WebServices

  • 100% USA Onshore Delivery

  • Relentless focus upon compliance, and security

  • The collaborative platform for multi-industry and debtor geographic specialization

  • Technology and application to accelerate the automation agenda

  • Multiple Locations and Business Continuity

  • Scalability to match your companies needs

  • Strategy segmentation based upon industry, balance, risk and debt type

  • Dedicated Customer Service support resources to ease administrative processes

  • Technology solutions to remove manual processes for account placement

  • Licensed, Bonded and insured based upon all state requirements

  • Expansive compliance program based upon state and federal requirements

Our unique transformational approach differentiates VWi’s client-centric solution and allows for:


  • A value-based and low-risk transition from contract to Go-Live wholly supported by our comprehensive team of exceptional 3rd party collections talent and expertise 

  • Acceleration of benefits by deploying industrialized methodologies: high quality and standardized processes, built in compliance and controls, our embedded relentless innovation and continuous improvement program;

  • Use of technology from VWi’s suite of technology tools to enhance efficiency, effectiveness, and controls such as our proprietary platform;

  • Highly motivated and consultative people, not just delivering a scope of service, but listening and delivering upon our client’s vision. 

  • Remittance options to have cash collections realized in your office faster

  • Cash Improvements through  faster cycle time to cash. Audited trust accounts with flexible and customized remittance options

  • Automation Coupled with Process Efficiency provide improved resolution 

  • Insights and Analytics for continuous improvement and AI driven quality auditing

  • Scalable solutions provide optimized target operating model

  • Contingency fee-based program with zero upfront cost

VWi Results

VWi’s expertise in 3rd Party Collection Solutions and our dedication to technology through our proprietary platform is the recommended solution for over 2000 global clients. The VWi tool-set brings a fully integrated platform that leverages data and information gathered throughout the end-to-end process. When coupled with a client-specific target-operating model and delivered through our highly skilled and dedicated teams, the solution accelerates cash collections, improves efficiency and compliance. The VWi tool-set provides built-in robust reporting capability, dashboard analytics and real-time presentation of critical data, supports strategic service delivery, decisions and root cause analysis

VWi Delivers a Different Approach
VWi Infrastructure Brings Greater Value
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